Does the idea of having a difficult conversation fill you with fear? Do some exchanges leave you feeling frustrated, upset or angry? Have you ever avoided talking about something important because you simply couldn’t face it?
Now imagine having effective conversations every time you engage with someone, regardless of the subject. That is, communication in which everyone is involved, aware of themselves and others, and committed to a positive outcome.
Such open, honest and effective conversations are the aim of the STREET*CREDS framework. In this article, we’ll explore the model, and the related concept of Savvy Conversations, and how applying them can promote a sense of harmony and purpose in your team’s communications….