Newsletter 512: Two Problems, One Solution!
















win-win negotiation
Two Problems, One Solution!




Sometimes, seemingly very different problems can share the same solution.

For example, opposing parties can be brought together in a way that both find satisfactory by using “principled negotiation.” You can explore two effective uses of this approach with our articles, Win-Win Negotiation and Conflict Resolution.

Understanding the other person’s position, and “putting yourself in his or her shoes” is key to principled negotiation. Our article, Empathy at Work, suggests practical tips for doing this.

Enjoy this newsletter!













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Featured Resources at Mind Tools






Win-Win Negotiation

Win-Win Negotiation

Discover how “principled negotiation” can result in everyone feeling like a winner.

All Readers’ Skill-Builder


Conflict Resolution

Conflict Resolution

Explore this non-confrontational approach for managing conflict.

All Readers’ Skill-Builder


Empathy at Work

Empathy at Work

Learn how to develop the skills that you need to understand other people.

All Readers’ Skill-Builder






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Give your team learning that they can access “in the moment.”

Empower your people to take control of their own learning with 2,000+ resources.






CLub Icon … And From the Mind Tools Club






How to manage when values clash





Distributive Bargaining




Distributive Bargaining

Learn how to compromise in negotiations that aren’t win-win situations.

All Members’ Skill-Builder




Resolving Workplace Conflict Through Mediation







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Recruitment: Truth and Lies

How do you sort fact from fiction on a CV, and on a job advert? Join us for our one-hour Twitter chat on Friday, February 16, at 1 p.m. EST, 6 p.m. GMT. Simply follow us @Mind_Tools, and use #MTtalk.





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A Final Note

Often, people think that the best way to negotiate, or to win an argument, is to “play hardball.” But this confrontational approach can be very unpleasant and sour relationships. Allowing a little “give and take” nearly always leads to a happier outcome for everyone involved.

Next week, you can find out how to be flexible and adapt to changes in the workplace.

Have a great week!

James sig

James Manktelow (CEO)



MindTools.com – Essential Skills for an Excellent Career!









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