Imagine that your team is responsible for one part of a major project, and you’ve pulled out all the stops to finish it. Trouble is, the project has stalled because another team, with different priorities, hasn’t completed its own section of the work.
It’s a frustrating, maddening, but all too familiar situation – one that often arises when teams work in isolation, or don’t fully understand how their objectives relate to those of other departments.
This is where Deming’s System of Organizational Knowledge can be useful. It encourages you to think about your organization as a whole, so that you can pursue your team’s goals in a way that is consistent with your organization’s overall objectives.
In this article, we explore how Deming’s model can help you to increase productivity, lead your team more effectively, and reduce competition or conflict between departments.